How can we help during Covid-19

Our energy advice team is still here to help you with any problems or questions you have with your energy bills:

• Help with high energy bills
• Can't pay energy bills
• What if I can't top up my meter?
• Switching to a cheaper company
• Getting support from your energy company
• Will I get disconnected?

The government has agreed a basic package of measures with all energy suppliers to protect their customers, found here.

You can find official guidance from Ofgem on these topics and more at https://www.ofgem.gov.uk/coronavirus-covid-19/coronavirus-covid-19-and-your-energy-supply but we are here to help you if you want to speak to someone local.

We can help over the phone and by email, if you have a smart phone we may be able to have a video call - please bear with us this will be new ground for us too!

Please contact us today.