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  • About
    • Our Team
    • Partners
    • Join us
    • News
    • Events
    • SDCE stories
  • Energy Advice
    • Free home energy advice
    • Your top tips
    • Getting the best deal
    • Extra help from your supplier
    • Smart Meters
    • Where will we be?
  • community
    • Community Housing
    • What's going on ...
    • Past projects >
      • Solar Roof Feasibility Project
      • energylab
      • Poster competition
      • Summer Roadshow!
  • Climate Action
    • Net Zero Heroes HQ >
      • The story so far and what's next
      • The challenge
      • Our diet
      • At home
      • Stuff
      • Transport
      • Funding
      • Ivybridge Futures
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News

How can we help during Covid-19

20/3/2020

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Our energy advice team is still here to help you with any problems or questions you have with your energy bills:
  • Help with high energy bills
  • Can't pay energy bills
  • What if I can't top up my meter?
  • Switching to a cheaper company
  • Getting support from your energy company
  • Will I get disconnected?

The government has agreed a basic package of measures with all energy suppliers to protect their customers, found here.

You can find official guidance from Ofgem on these topics and more at https://www.ofgem.gov.uk/coronavirus-covid-19/coronavirus-covid-19-and-your-energy-supply but we are here to help you if you want to speak to someone local.

We can help over the phone and by email, if you have a smart phone we may be able to have a video call - please bear with us this will be new ground for us too!

Please contact us today.
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Registered under  the Co-operative and Community Benefit Societies Act 2014 as a Community Benefit Society.  

Registration number 7353. VAT number 248 8969 32

​Registered address: South Dartmoor Community Energy, 2 Highfield Terrace, Bittaford, Ivybridge, PL21 0EW

info@sdce.org.uk       freephone 0800 112 3044

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