South Dartmoor Community Energy
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  • About
    • Vacancies
    • Our Team
    • Partners
    • Join us
    • News
    • SDCE stories
    • Contact
  • Energy Advice
    • Advice Easy Read
    • Free home energy advice
    • Request Support
    • Your top tips
    • Getting the best deal
    • Extra help from your supplier
    • Smart Meters
    • Where will we be?
  • Community projects
    • Community Housing
    • Climate Action
    • Net Zero Heroes HQ >
      • The story so far
      • The challenge
      • Our diet
      • At home
      • Stuff
      • Transport
      • Nature
    • renewable energy >
      • Site visits
      • Community shares
      • Portworthy Solar Array
      • Clayworks Wind
    • Past projects >
      • Solar Roof Feasibility Project
      • energylab
      • Poster competition
      • Summer Roadshow!
      • Ivybridge Futures

hands up for lower bills!

Top tips for lower bills
getting the best deal
schemes and rebates

At SDCE, we are passionate about saving energy as well as generating it, both to reduce our carbon emissions and lift people out of fuel poverty. ​There are three ways to contact us:
Freephone advice 0800 112 3044
click to email our advice team
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Our advice team, from l-r: Catherine, Sophie, Tony and Kara
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What can we help with?
  • High energy bills
  • Cold at home
  • Damp or mould problems
  • Confusing heating controls
  • Complicated bills
  • Fuel debt or problems with suppliers
  • Switching tariffs
  • Insulation or heating grants
  • Energy bills becoming unaffordable
​
How do we help?
Our fully qualified and DBS checked advisors will first contact you by phone or email. We can provide advice by:
  • Home visits
  • Phone calls
  • Video calls
  • Email
​Our service is completely impartial and free to householders in need of support


Who can we help?
We can offer free impartial energy advice to anyone who lives in the South Hams (home owners, private tenants, social tenants, and more)
who also:
  • Is in receipt of a benefit or
  • Is suffering from a cold-related illness or other long term health condition or
  • Over 65, or has a child under 5 or
  • Is struggling due to a different vulnerability or
  • Has a household income below £30k (after housing and utility costs) or
  • Spends more than 10% of their monthly income on energy costs
If none of the above apply to you, but you still need some help, please contact us anyway as we will do our best to help if we can.

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​We are the local LEAP advisors for the South Hams. LEAP includes free LED bulbs, and other basic energy efficiency measures. Most of the people we help will receive a LEAP visit.

Helping you to get insulated

We know it can be a bit of a minefield deciding how to improve your home. We're here to advise on accessing the Green Homes Grant, and which measures might be best for your home. We can also make referrals for ECO funded energy saving measures. And we'll never try to sell you anything because we're not installers!
​Email us if you need help getting your home insulated. ​

​Talks and training

We can offer training to front line workers who already go out into peoples homes, to help vulnerable householders access advice to reduce their bills and make their homes more comfortable. We're currently doing this via Zoom. If you're interested, drop us a line!

Home Energy Advice

However we are able to talk, whether in person or over the phone, we're here to help.  Our qualified energy advisors can give tips on how to reduce your energy use, tackle damp and condensation and make sure you're on the best tariff. During  a LEAP visit we can even fit draught proofing and new LED lightbulbs, all for FREE.  Find out more or refer in here...

Face to face advice "drop-ins"

We're itching to get back out to see you in the community, and are now booking in drop-in sessions. If you'd like us to come to your group or a particular venue please get in touch. 
Help with energy bills during Covid-19:
Information on how energy companies are protecting customers can be found here: https://www.ofgem.gov.uk/coronavirus-covid-19/coronavirus-covid-19-and-your-energy-supply
​

Please do not hesitate to contact us if you need any help with your home energy. If you are self-isolating and worried about your energy bills we can still find a way to help. 
Contact us

Registered under  the Co-operative and Community Benefit Societies Act 2014 as a Community Benefit Society.  

Registration number 7353. VAT number 248 8969 32

​Registered address: South Dartmoor Community Energy, 2 Highfield Terrace, Bittaford, Ivybridge, PL21 0EW

info@sdce.org.uk       freephone 0800 112 3044

​
View our Data Protection Policy here.